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dispute prevention alert avoidance

Preventing disputes out of alerts coverage

Written by
Jaycell Calog
Updated at

February 8th, 2025

Unfortunately not all chargebacks can be prevented by chargeback alerts. While a full deployment of alerts will cover up to 98% of all payment volume, some obscure issuing banks on Mastercard and non co-branded Discover/Amex cards are largely unpreventable.

To prevent these disputes, we recommend the following:

  1. Setting up more stringent blocking rules on out of coverage issuing bins
  2. Setting up stricter blocking rules on Amex/Discover

 

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